Terms & Conditions

Leadchat.in Owned by Unitechica IT Solutions OPC Private Limited Effective Date: 10-04-2026 1. Acceptance of Terms By accessing or using Leadchat.in (โ€œServiceโ€), you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our platform. 2. Description of Service Leadchat.in provides: WhatsApp Cloud API integration CRM and automation tools Customer communication management features The service is intended for business use. 3. User Eligibility You must: Be at least 18 years old Provide accurate registration details Use the service in compliance with applicable laws 4. Account Responsibility You are responsible for: Maintaining confidentiality of your login credentials All activities under your account Ensuring authorized access only We are not liable for unauthorized use of your account. 5. Acceptable Use Policy You agree NOT to use the platform for: Spam or unsolicited messaging Fraudulent or misleading activities Sending illegal, abusive, or harmful content Violating WhatsApp (Meta) policies Violation may result in immediate suspension or termination. 6. WhatsApp Compliance Leadchat.in uses WhatsApp Cloud API services provided by Meta. You must comply with: WhatsApp Business Policy Messaging guidelines and consent requirements We are not responsible for message delivery failures, restrictions, or bans imposed by WhatsApp. 7. Payments & Billing Services may be offered on a subscription basis Fees must be paid in advance unless stated otherwise No refunds unless explicitly mentioned Failure to pay may result in service suspension 8. Data & Privacy Your use of the platform is also governed by our Privacy Policy. You are responsible for ensuring that you have consent to process and message your customers. 9. Service Availability We strive to provide uninterrupted service but do not guarantee: 100% uptime Error-free operation We may perform maintenance or updates without prior notice. 10. Limitation of Liability To the maximum extent permitted by law: We are not liable for indirect, incidental, or consequential damages We are not responsible for business losses, data loss, or service interruptions Use the platform at your own risk. 11. Termination We may suspend or terminate your account if: You violate these Terms You misuse the platform Required by law You may terminate your account at any time. 12. Intellectual Property All platform content, software, and branding are owned by: Unitechica IT Solutions OPC Private Limited You may not copy, modify, or distribute without permission. 13. Third-Party Services We integrate with third-party services such as: WhatsApp (Meta) Payment gateways Hosting providers We are not responsible for their performance or policies. 14. Modifications to Terms We reserve the right to update these Terms at any time. Continued use of the service after changes implies acceptance. 15. Governing Law These Terms shall be governed by the laws of India. Jurisdiction: Courts in Kochi, Kerala. 16. Contact Information Unitechica IT Solutions OPC Private Limited ๐Ÿ“ง Email: support@unitechica.com ๐Ÿ“ž Phone: +91 960 555 4752 ๐Ÿ“ Address: G 89, LR Tower, Palarivattom, Kochi 682024