Leadchat.in
Owned by Unitechica IT Solutions OPC Private Limited
Effective Date: 10-04-2026
1. Introduction
Leadchat.in (“we”, “our”, or “us”) operates a WhatsApp Cloud API and Automation CRM platform designed to help businesses manage customer communication efficiently.
We are committed to protecting your privacy and ensuring that your personal and business data is handled securely and transparently.
2. Information We Collect
a. Personal Information
We may collect the following details when you use our platform:
Name
Email address
Phone number
Company name
Billing details
b. Usage Data
IP address
Browser type
Device information
Pages visited and actions performed
c. Communication Data
Messages sent/received via WhatsApp API
Chat history (only for service functionality)
3. How We Use Your Information
We use collected data to:
Provide and maintain our services
Enable WhatsApp automation and CRM features
Improve platform performance and user experience
Process payments and subscriptions
Provide customer support
Send service updates and notifications
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
Trusted third-party service providers (hosting, payment gateways)
WhatsApp Cloud API services (Meta Platforms) for message delivery
Legal authorities when required by law
5. Data Security
We implement industry-standard security measures including:
Secure servers and encryption
Access control and authentication
Regular monitoring and updates
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
You may request deletion of your data at any time.
7. Your Rights
You have the right to:
Access your data
Correct inaccurate information
Request deletion of your data
Withdraw consent (where applicable)
To exercise these rights, contact us at the email below.
8. Third-Party Services
Our platform integrates with third-party services such as:
WhatsApp Cloud API (Meta)
Payment gateways
Hosting providers
We are not responsible for the privacy practices of these services.
9. Cookies
We may use cookies to:
Enhance user experience
Track usage analytics
Maintain session data
You can disable cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Information
Unitechica IT Solutions OPC Private Limited
📧 Email: support@unitechica.com
📞 Phone: +91 960 555 4752
📍 Address: G 89, LR Tower, Palarivattom, Kochi 682024