Cancellation & Refund Policy

Leadchat.in Owned by Unitechica IT Solutions OPC Private Limited Effective Date: 10-04-2026 1. Overview This Cancellation & Refund Policy outlines the terms under which users of Leadchat.in may cancel services and request refunds. By subscribing to our services, you agree to this policy. 2. Subscription Plans Leadchat.in offers subscription-based services (monthly / yearly plans). All payments must be made in advance unless otherwise agreed. Pricing and features are subject to change with prior notice. 3. Cancellation Policy a. User-Initiated Cancellation You may cancel your subscription at any time. Cancellation will stop future billing only. You will continue to have access to the service until the end of your current billing cycle. b. How to Cancel You can cancel your subscription by: Logging into your account dashboard, or Contacting our support team at support@unitechica.com 4. Refund Policy a. No Refund Policy All payments made are non-refundable, including: Subscription fees Setup fees Add-on services b. Exceptions (if applicable) Refunds may be considered only under the following conditions: Duplicate payment made due to a technical error Service not activated due to a verified issue from our side Any approved refunds will be processed within 7–10 business days. 5. Trial & Demo Services If a free trial or demo is provided, users are encouraged to evaluate the platform before purchasing. No refunds will be issued after upgrading from a trial to a paid plan. 6. Service Suspension or Termination If your account is suspended or terminated due to violation of our Terms & Conditions, no refund will be provided. 7. Payment Gateway Charges Any payment gateway charges or transaction fees are non-refundable. 8. Modifications to Policy We reserve the right to modify this policy at any time. Updates will be posted on this page with a revised effective date. 9. Contact Information Unitechica IT Solutions OPC Private Limited 📧 Email: support@unitechica.com 📞 Phone: +91 960 555 4752 📍 Address: G 89, LR Tower, Palarivattom, Kochi 682024