Privacy Policy

Effective Date: 10-04-2026 Leadchat.in ("we", "our", or "us"), owned and operated by Unitechica IT Solutions OPC Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. 1. Information We Collect We may collect the following types of information: a. Personal Information Name, email address, phone number Company name and business details Billing and payment information b. Usage Data IP address, browser type, and device information Pages visited and platform interactions c. Customer Data Contact details and messages processed through WhatsApp API CRM data uploaded or managed by users 2. How We Use Your Information We use your information to: Provide and operate our services Improve platform functionality and user experience Process transactions and send billing information Communicate updates, alerts, and support responses Ensure compliance with legal obligations 3. Data Sharing & Disclosure We do not sell your personal data. However, we may share data with: Service providers and hosting partners Payment processors Legal authorities when required by law WhatsApp (Meta Platforms) for API-related services 4. Data Security We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure. 5. Data Retention We retain your data only as long as necessary to provide our services and fulfill legal obligations. 6. Your Rights You have the right to: Access, update, or delete your personal data Withdraw consent where applicable Request data portability (if applicable) To exercise your rights, contact us at support@unitechica.com. 7. Cookies & Tracking Technologies We may use cookies and similar technologies to enhance user experience and analyze platform usage. 8. Third-Party Services Our platform may integrate with third-party services (such as WhatsApp Cloud API). We are not responsible for their privacy practices. 9. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. 10. Changes to This Policy We may update this Privacy Policy from time to time. Continued use of the platform indicates your acceptance of the updated policy. 11. Contact Us If you have any questions regarding this Privacy Policy, please contact: Company Name: Unitechica IT Solutions OPC Private Limited Email: support@unitechica.com Phone: +91 960 555 4752 Address: G 89, LR Tower, Palarivattom, Kochi 682024