Vendor Terms

**Effective Date:** 10-04-2026 Welcome to Leadchat.in, a WhatsApp Cloud API & Automation CRM Platform owned and operated by **Unitechica IT Solutions OPC Private Limited** ("Company", "we", "our", or "us"). By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions. --- ## 1. Acceptance of Terms By accessing or using Leadchat.in, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services. --- ## 2. Services Provided Leadchat.in provides: * WhatsApp Cloud API integration * Customer relationship management (CRM) tools * Marketing automation and messaging tools * Lead management and communication solutions We reserve the right to modify, suspend, or discontinue any part of the services at any time. --- ## 3. Eligibility You must be at least 18 years old and legally capable of entering into a binding agreement to use our services. --- ## 4. User Responsibilities You agree to: * Provide accurate and complete information * Maintain the confidentiality of your account credentials * Use the platform in compliance with applicable laws and regulations * Not use the platform for spam, illegal, or abusive activities You are solely responsible for all activities conducted through your account. --- ## 5. WhatsApp Compliance Users must comply with WhatsApp policies, including: * Obtaining proper user consent before sending messages * Not sending unsolicited or bulk spam messages * Following WhatsApp Business and Meta guidelines We are not responsible for any account restrictions or bans imposed by WhatsApp. --- ## 6. Payment & Subscription * Services may be offered on a subscription or usage-based pricing model * All fees are non-refundable unless otherwise stated * Failure to pay may result in suspension or termination of services --- ## 7. Data Privacy We respect your privacy. By using our platform, you agree to our data collection and usage practices. We implement reasonable security measures but do not guarantee absolute security. --- ## 8. Intellectual Property All content, software, and materials on Leadchat.in are the property of Unitechica IT Solutions OPC Private Limited. You may not copy, reproduce, or distribute any part of the platform without prior written consent. --- ## 9. Limitation of Liability We shall not be liable for: * Any indirect, incidental, or consequential damages * Loss of data, revenue, or business opportunities * Service interruptions or technical issues beyond our control --- ## 10. Termination We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. --- ## 11. Indemnification You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising from your use of the platform or violation of these Terms. --- ## 12. Governing Law These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kochi, Kerala. --- ## 13. Changes to Terms We may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms. --- ## 14. Contact Information For any questions or concerns, please contact us: **Company Name:** Unitechica IT Solutions OPC Private Limited **Email:** [support@unitechica.com](mailto:support@unitechica.com) **Phone:** +91 960 555 4752 **Address:** G 89, LR Tower, Palarivattom, Kochi 682024 --- By using Leadchat.in, you acknowledge that you have read and agreed to these Terms & Conditions.